Fearless Feedback

Why Read This Guide?

Do you seek a feedback process that can be tailored to equip leaders to accomplish their professional goals? Do you need a practical guide for mining stakeholder feedback and framing it in ways that make leaders hungry for the insights? Are you tired of being constrained by cookie-cutter 360-degree feedback tools used in organizations, tools that can be tone deaf to the underlying emotions? Do you wish you could uncover the fears which inhibit the change a leader needs, so they can design actions for future growth? Then Fearless Feedback is your answer!

Among many things, this book provides:

A practical seven-step framework on how to structure stakeholder feedback for leaders;
An actionable guide with specific dos and don’ts;
Intriguing dialogue between coach, leader, and stakeholder (articulating the unspoken thoughts and underlying emotions); and
Tested techniques, tips, tools, and templates!

Our seven-step framework helps coaches structure stakeholder interviews to uncover great feedback.

Download the full framework with substeps.

We presented a demonstration of some of the concepts included in the book at the Hudson Institute of Coaching conference in April 2017. Shown here are the authors with collaborator Leslie Goldenberg.

Authors' Collective Experience

As master executive coaches, this team of writers distills decades of experience globally in business and varied professions to shed light on the process of gathering feedback for leaders. Having faced the challenges of leadership themselves, the authors have insight, empathy, and passion for obtaining the candid, constructive feedback so key to a leader’s professional growth. They are experts in the feedback process and in attuning and attending to the emotions simmering under the surface. They now share their collective expertise.

Meet the authors

The authors spoke about the impact of Fearless Feedback on the leadership coaching industry during the April 2019 conference

Praise for Fearless Feedback

Dr. Pamela D. McLean

CEO The Hudson Institute of Santa Barbara, Author of The Completely Revised Handbook of Coaching

What an outstanding book you have written and what an important contribution to the field of coaching. The 7-step model is crystal clear, the cases are strong illustrations and the templates will be sought after! Bravo to each and every one of you.”

Jenny Rogers

Executive Master Coach, Coach Instructor, and author of Coaching Skills: The Definitive Guide to Being a Coach; and Coaching with Personality Type

"Everyone understands in theory that leaders should get feedback from the key people around them. It sounds so simple, the coach just does a few interviews and writes a report, job done! In practice it needs careful preparation from coach and client, and exquisite ability to listen and to debrief in a way that the client can hear. This book does all of this – and more. It is clear, well written and has the authentic feel of real life. Every executive coach should read it."

Dave Wondra

Past Chair International Coaching Federation (ICF), Executive Coach, President, Wondra Group

“Whether you are a seasoned coach, just getting started, or working inside organizations, Fearless Feedback is the go-to guidebook for generating and delivering stakeholder feedback. Fearless Feedback provides an in-depth framework to help you get the most out of this important process, and navigate the emotions of all involved.”

Read all the endorsements.

Home

Among many things, this book provides:

A practical seven-step framework on how to structure stakeholder feedback for leaders;
An actionable guide with specific dos and don’ts;
Intriguing dialogue between coach, leader, and stakeholder (articulating the unspoken thoughts and underlying emotions); and
Tested techniques, tips, tools, and templates!

Download Resources

Resources available for download include the full-color seven step framework and four templates to help you leverage the feedback process described in the book.